Data privacy policy

DATA PROTECTION

The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information about data protection, please refer to our privacy policy listed below this text.

Accountability:

Website operator. You can find these contact details in the imprint of this website. Contact: E-mail: info@docfleck.com

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. We would like to point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to a supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The supervisory authority for data protection issues is the State Data Protection Commissioner of the federal state in which our company is based. The list of data protection officers and their contact details can be found in the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Data portability right

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a structured, commonly used, and machine-readable format. If you request the direct transfer of the data to another party, this will only be done insofar as it is technically feasible.

Information, blocking, deletion

Within the framework of the applicable legal provisions, at any time you have the right to complimentary information regarding your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions about personal data, you can contact us at any time at the address given in the imprint.

Objection to marketing e-mails

The use of contact data published within the framework of the mandatory imprint to send advertising and information materials not expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  •     Browser     type and version
       
  •     Operating     system used
       
  •     Referrer     URL
       
  •     Host     name of the accessing computer
       
  •     Time     of server request
       
  •     IP     address

This data is not merged with other data sources.

The basis for the data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. This data cannot be specifically assigned to individuals. A connection and allocation of these data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

This data also helps to track abuse or attacks on our infrastructure, on your server.

Contact form

The transmitted data will be stored to process requests. Without separate consent, there is expressly no disclosure to third parties. The processing of the data entered in the contact form is based exclusively on consent (Art. 6 para. 1 lit. a GDPR). Revocation is possible. The data will remain with the practice until revoked or until there is no longer a need to store it. Statutory deadlines are not affected by this.

Newsletter data

To receive a newsletter we need your consent, your email address, and a verification of the given email address. Other data is not collected or is voluntary. The data is used exclusively for sending a newsletter. The data collected when registering for the newsletter, will be processed exclusively based on your consent (Art. 6 para. 1 lit. a GDPR). To unsubscribe or revoke informally send an email. See “Consent and revocation”.

Facebook, Instagram etc.

The Doc Fleck website is also active within social networks and platforms. When using the respective social media, the terms and conditions and data processing policies of their respective operators apply. Unless otherwise stated in the privacy policy, we use and process the data within the social networks.

Preventive health care and related services

All data collected by us, from patients, contractual partners or interested parties, are processed in accordance with Art. 6 (1) lit. f GDPR. This enables us to provide our contractual or pre-contractual services. The type, scope and purpose of the processed data are determined by the present contractual relationship.

Basically: ·

  •     Name
       
  •     Address
       
  •     E-Mail
       
  •     Telephone     number
       
  •     Contract     data (costs, products, contact persons, etc.)
       
  •     Services
       
  •     Financial     data (including bank details)

Data that fall under Art. 9 para. 1 GDPR according to Art. 6 para. 1 lit. a., Art. 7, Art. 9 para. 2 lit. a. GDPR, require an explicit consent of the patient. Data collected for the purpose of preventive health care is processed according to Art. 9 para. 2 lit h. GDPR, § 22 para. 1 no. 1 b. BDSG. Here, too, explicit consent is required.

The collected data can be shared, if necessary, within the framework of legal provisions and for the purpose of contract performance in typically to third parties (disclose, transmit) e.g., further medical treatment, health insurance companies or laboratories, etc. according to Art. 6 para. 1 lit b. GDPR, according to Art. 6 para. 1 lit c. GDPR. This is done if it is required by law, serves the provision of our services, serves the interests of patients in efficient and cost-effective healthcare as a legitimate interest pursuant to Art. 6 para. 1 lit f. GDPR or according to Art. 6 para. 1 lit. d. GDPR is necessary to protect vital interests of patients or another natural person or in the context of consent according to Art. 6 para. 1 lit. a., Art. 7 GDPR.

Data deletion takes place after fulfillment of our contract as well as the legal duty of care. Unaffected by this are possible warranty and comparable obligations. We review the data and deadlines every three years. Otherwise, the statutory retention periods apply.

How Patients rate us

I have been doing a medical check-up according to the Doc Fleck method since 2007. I am thrilled by the approachable manner, the competence, and the modern approach. Years before, I had already been to other "check-up" facilities through my employer. I was disappointed by this: every year there was a superficial organ check, the laboratory results always showed normal findings, although I did not feel completely fit at the time. Tests such as stool exams or for sleep quality were not offered at all and the recommendations for lifestyle improvement, if any, were only blanket and no real help to me at the time. Now I'm experiencing what modern medicine can do and I'm happy to have a place to go as a healthy person to stay healthy. The recommendations are easy to implement and have significantly improved my health and that of my family.

Andreas G, 49 Years

For years I tried numerous diets without success. After a cancer diagnosis, I realized I had to change something. I first learned about Dr. Fleck's approach through her book Schlank! (Slim!) and from TV. I had to wait a long time for an appointment, but it was worth it. Dr. Fleck convinced me with her knowledge and compassion and developed a plan that suited me. I learned to take care of myself with simple tips and managed to lose weight sustainably. I feel strong and energetic now and am so grateful that I have finally started to take control of my health.

Antje S, 41 Years

I had to drive almost 700 kilometers for my appointment. But it is the best thing that has happened to me. Dr. Fleck has finally found a cause for the diffuse symptoms I suffered from for years and for which I was labeled "psycho". With just a few appointments and the recommendations, my life became worth living again and I am back to living life to the fullest. My complaints (irritable bowel syndrome, migraine, hair loss, weight problems and joint pain) have gone and my former depressive mood has also passed. I am very grateful to Dr. Fleck and her team. Through them I have found not only health but also strength to redirect my life.

Jasmin G, 35 Years

I have been a patient of Dr. Fleck's since 2009, and I go there for my preventive care. Even then, she gave me the best tips to help me get through my very stressful everyday life. I am healthy and go to the practice to stay healthy. I think this approach by Dr. Fleck should be taught in school. My whole family implements the simple recommendations and we have been in great shape ever since, virtually never sick.

Gregor D, 51 Years

Love the holistic and unique approach of Doc Fleck. A top dress for functional medicine in the middle of Europe. I have a long travel to make, but it was the best thing I could do for my difficult health condition. Now after the new strategy I feel so much energy again. I can highly recommend the Dr. Fleck´s excellent methode. It works!

Peter K, 52 Years